Refund policy

Last updated: September 28, 2026

We accept return requests within 30 days after your order is delivered.

Return Eligibility

To qualify for a return, the item must be unused, unworn, and in the same condition in which it was received. It should include its original packaging, tags, and accessories when applicable. Proof of purchase is required.

How to Request a Return

Email Support@nomerie.com with your order number and reason for the return. If the return is approved, we will send you return instructions. Items returned without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs for change-of-mind returns. If an item is damaged, defective, or incorrect, Nomerie will cover the return shipping cost or provide another suitable solution.

Damaged or Incorrect Items

Please inspect your order after delivery. If your item is damaged, defective, or incorrect, contact Support@nomerie.com as soon as possible and include your order number and photos of the issue.

Non Returnable Items

Custom or personalized products and items marked final sale cannot be returned unless they are damaged, defective, or incorrect. Please contact us if you are unsure whether your item is eligible.

Refunds

We will notify you after reviewing your return. Approved refunds will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to process the refund.

Cancellations

To request a cancellation, email Support@nomerie.com as soon as possible. We cannot guarantee cancellation after an order has entered processing or has been shipped.

Contact

For return or refund questions, contact Support@nomerie.com.